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Refund & Cancellation Policy

This Refund & Cancellation Policy applies to all users of NewzayOTT.xyz, operated by NEWZAY DIGITECH SERVICES (OPC) PRIVATE LIMITED. Please read this policy carefully before making any purchase or subscribing to our services.

1. Digital Services & Subscriptions
Newzay-OTT primarily offers digital and OTT-style services. Once a subscription, digital service, or paid access is activated, it is generally non-refundable, as digital content is delivered instantly upon purchase.

2. Cancellation Policy
Users may cancel their subscription at any time through their account settings, if available.

  • Cancellation will stop future billing cycles.

  • Access to services may continue until the end of the current billing period.

  • No refunds will be issued for the unused portion of an active subscription period.


3. Refund Eligibility
Refunds may be considered only under the following circumstances:

  • Duplicate or accidental payment made by the user

  • Technical errors resulting in failure to activate the service

  • Unauthorized transactions reported within a reasonable time after the transaction

All refund requests are subject to review and approval by NEWZAY DIGITECH SERVICES (OPC) PRIVATE LIMITED.

4. Non-Refundable Cases
Refunds will not be provided in cases including, but not limited to:

  • Change of mind after purchase

  • Partial usage of services or content

  • Service interruptions due to internet issues, device limitations, or third-party failures

  • Violation of Terms & Conditions


5. Refund Request Process
To request a refund, users must contact us through NewzayOTT.xyz with the following details:

  • Registered email address

  • Transaction ID or payment reference number

  • Reason for the refund request

Approved refunds will be processed to the original payment method.

6. Refund Processing Time
If approved, refunds may take 7–10 business days to reflect in your account, depending on your payment provider or bank.

7. Changes to This Policy
We reserve the right to update or modify this Refund & Cancellation Policy at any time. Any changes will be posted on this page with an updated revision date.

8. Contact Us
If you have any questions regarding this Refund & Cancellation Policy, please contact us via NewzayOTT.xyz.

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